WARRANTY POLICY

Sincerely thank customers for trusting and choosing to shop at Dai Hong Phat. We always want to bring customers satisfaction before, during and after with the best customer care policies. All products that customers purchase directly from the company and at the website https://daihongphat.asia/ are covered by the warranty policy in accordance with the Company’s regulations.

CASES OUTSIDE THE WARRANTY POLICY
– The product has exceeded the warranty period stated on the card, or the warranty card has been lost.
– Warranty seal is torn, broken, overwritten or modified.
– Warranty card does not clearly state the serial number and date of purchase.
– The product is damaged or damaged due to improper use according to the instruction manual, or use that does not meet the product’s usage standards.
– Using products that cause fire or explosion.
– Products are damaged due to external impacts such as falling, breaking, impact, scratches, dents, moisture, rust, water or due to fire, natural disasters, or insect invasion.

REGULATIONS ON PRODUCTS WITH FREE WARRANTY
The product is warranted for free when the following conditions are met:

– The product is still under warranty and has warranty registration (from the date recorded on the purchase invoice).
– The warranty period is stated on the warranty card and according to the regulations of each manufacturer for all technical problems.
– The product is damaged due to internal components or the manufacturer.
– Must have a warranty card, company warranty stamp on the product, or daihongphat.asia invoice

WARRANTY, MAINTENANCE AND SUPPORT FEES
– Free warranty case: Customers do not bear any costs including repair, return and shipping.
– In case outside the warranty policy: Customers pay all repair fees, component fees and shipping costs.

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DAI HONG PHAT TECHNICAL SERVICE TRADING PRODUCTION COMPANY LIMITED
– Ho Chi Minh Office: 22 Street 11, Khang Dien Residential Area, Duong Dinh Hoi Street, Phuoc Long B Ward, Thu Duc City, Ho Chi Minh City
– Can Tho Office: 73 Phan Dinh Phung, Tan An Ward, Ninh Kieu District, Can Tho City
– Tel HCM: +84.28.22536631 – 22536632 – 66818587
– Hotline: 0906 955 057 | Fax: 028.22536632
– Email: info@dhp-corp.com.vn
– Website: https://www.en.daihongphat.asia/