SHIPPING / DELIVERY POLICY
NATIONAL DELIVERY 24/7
– Dai Hong Phat has nationwide delivery service, applicable to customers who buy directly at the company, on the website, fanpage, phone calls and e-commerce platforms.
– Orders will be delivered to the address provided by the customer through the most reputable shipping companies today.
PRODUCT CONFIRMATION AND DELIVERY
Step 1: After successfully placing an order, our customer service staff will contact the Customer by phone to confirm order information.
Step 2: At the delivery location, the Customer checks the order and package status before signing the Delivery Record. Dai Hong Phat does not apply Co-inspection of goods.
When opening the package, you should note the following:
– Record the entire process of unpacking and checking the product for evidence.
– Compare and check goods with delivery notes.
– Check the quantity and type of products as well as labels and defects on the products.
If you are not satisfied with the above, the Customer can request and confirm a return.
For return requests without Video of opening and checking goods, Dai Hong Phat Company will not be responsible for resolving.
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DAI HONG PHAT TECHNICAL SERVICE TRADING PRODUCTION COMPANY LIMITED
– Ho Chi Minh Office: 22 Street 11, Khang Dien Residential Area, Duong Dinh Hoi Street, Phuoc Long B Ward, Thu Duc City, Ho Chi Minh City
– Can Tho Office: 73 Phan Dinh Phung, Tan An Ward, Ninh Kieu District, Can Tho City
– Tel HCM: +84.28.22536631 – 22536632 – 66818587
– Hotline: 0906 955 057 | Fax: 028.22536632
– Email: info@dhp-corp.com.vn
– Website: https://www.en.daihongphat.asia/